Contact Us

Please feel free to get in touch with the ALBERT KANE team. If you have inquiries about fresh food products, order status, cold chain delivery, after-sales issues, business cooperation or other questions, we will respond with professional and considerate support as soon as possible.
Trade name: ALBERT KANE
Phone number: +64 27 196 4852
Email: info@albkanig.shop
Physical address: 14 Holcroft Place, Stoke, Nelson 7011, New Zealand

Frequently Asked Questions

Quick answers to common questions

How can I track my order?

Tracking details will be emailed to you after your order is dispatched. If you need help, please use the contact form above.

What is your return policy?

Please review our Refund Policy for eligibility, timeframes, and return instructions.

Which payment methods do you accept?

Available payment methods are shown securely during checkout and in the footer of our store.

How can I contact you?

Send us a message using the contact form above and our team will respond as soon as possible.